Who We Are
West Coast AV & Security was founded in 2003 in Pleasanton, CA and we opened the Reno-Sparks, Nevada branch in 2014.
We are experts in specifying and providing expert design, specification, installation and responsive support for smart home automation, home theater and home security for the Sparks/Reno greater area for the state of Nevada.
Our Vision is to establish ourselves as the leading provider of smart home and security solutions by implementing the highest quality and proven technologies. Our Mission is to provide the most intuitive and reliable Audio-Video and Security systems in our industry by developing relationships through our proven team of highly trained and client focused professional team members.
What We Do
We have become a leader in the Northern Nevada for smart home automation, audio-video, IT & security design, installation and service. We provide responsive service to residential & commercial customers in the Reno-Sparks metro area, Washoe City and Lake Tahoe, Nevada.
Technology has changed over the years, but what hasn't is our commitment to offer quality products, knowledgeable staff and professional installation. We've succeeded by taking excellent care of our customers and standing behind everything we sell.
West Coast AV & Security Team - Nevada
Darrin Windell
Managing Partner
Darrin oversees the Nevada team with a focus on growth, leadership, and long-term strategy. He’s deeply involved in guiding operations and supporting the team, ensuring projects and partnerships are built on trust, consistency, and high standards.
Christine Phenix
Finance & Office Manager
Christine keeps the business running smoothly behind the scenes.
From finance and billing to office coordination, she brings a detail-oriented and organized approach that supports both the team and clients at every stage.
Kenn Bashaw
Field Production Manager
Ken oversees field production and on-site installations, keeping projects on track and running smoothly.
He works closely with technicians to maintain quality workmanship, efficiency, and consistency in the field.
Alex Herrero
Alarm Manager
Alex leads alarm system operations from scheduling through final inspection.
His attention to detail and commitment to process help ensure systems are installed correctly, efficiently, and with long-term reliability in mind.
Alyssa Marshall
Sales & AV Manager
Alyssa works closely with clients to design AV solutions that fit their needs from the start.
She combines product knowledge with clear communication to guide customers through the sales process with confidence and ease.
Skyler King
Fire Detection Manager
Skyler manages fire detection systems with a strong focus on safety, compliance, and precision.
He oversees planning, implementation, and standards to ensure every system meets code requirements and performs reliably.
Frank Torres
Control4 Manager
Frank manages Control4 programming and system integration, ensuring smart home technology is intuitive, reliable, and easy for clients to use.
He focuses on creating seamless automation solutions that work smoothly from installation through everyday use.
Lacey Smith
Office Production Manager
Lacey coordinates production efforts from the office side, bridging communication between teams, schedules, and project timelines.
Her organization and follow-through help ensure projects move seamlessly from planning to completion.
West Coast AV & Security
Team Member
We are always interested in hiring new team members who have a passion for perfection, professionalism and believe customers are the one thing and the only thing. Contact us from our contact page and include a brief description of your background and experience. Please do not call, we are busy engineering projects and serving our clients.
Why Choose Us? Four Reasons to Consider Us
Company
We are a residential, commercial and corporate entertainment and automation company based in Reno-Sparks, NV. Our company is committed to providing exceptional smart home automation, entertainment and security solutions to our customers.
We work hard to get you as a customer and even harder to keep you. Let us show you the West Coast AV difference.
Products
We are an authorized dealer Marantz, Monitor Audio, Sony and many more high quality brands. We have established ourselves as the resource in Reno/Sparks, NV for audio, video and reliable automated solutions.
We carry a full line of audio, video and security components to provide you an extensive range of solutions in your home or business.
Expertise
We have experience in all aspects of designing, specifying and installing electronics in all kinds of locations. From high-rise condo's to high-traffic retail stores, we've done them all. Our technicians are well trained and meticulous in their installation work.
Let our expertise assist you in a well-engineered and well-implemented residential or commercial A-V solution.
Customer Service
We work hard to get you as a customer - and even harder to keep you. Our technicians are well-trained and professional in their installation work. We followup after every service call and confirm your satisfaction.
Let our commitment to customer service earn your business as another member in our extended family.





